FleetSafe.ai
Effective Date: 09/02/2026
FleetSafe.ai (“FleetSafe.ai”, “we”, “us”, or “our”) is operated by FL Global Holdings Ltd, trading as FleetSafe.ai. We are committed to protecting your privacy and handling personal data in a transparent, secure, and lawful manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the FleetSafe.ai mobile application, web platform, and related services (collectively, the “Services”).
1. Who We Are
Data Controller:
FL Global Holdings Ltd
Trading name: FleetSafe.ai
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: info@fleetsafe.ai
Website: https://www.fleetsafe.ai
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide
- Name, email address, phone number
- Company name and role
- Account credentials
- Support requests and communications
2.2 Information Collected Through Use of the Services
- Vehicle and fleet data provided by your organisation
- Safety events, incident data, and related metadata
- App usage data (features used, timestamps, interactions)
2.3 Device and Technical Information
- IP address
- Device type, operating system, and app version
- Log files and diagnostic data
2.4 Location Data (Where Enabled)
- Vehicle or device location data where required for fleet safety and operational features
- Location data is only collected where enabled by your organisation and permitted by law
3. How We Use Your Information
We use information to:
- Provide, operate, and maintain the Services
- Improve safety, analytics, and platform functionality
- Manage user accounts and organisational access
- Communicate service updates and support responses
- Detect, prevent, and investigate security or misuse
- Comply with legal and regulatory obligations
We do not sell personal data.
4. Legal Basis for Processing (GDPR / UK GDPR)
Where applicable, we process personal data under the following legal bases:
- Performance of a contract
- Legitimate interests (e.g. service improvement, security)
- Legal obligations
- Consent, where required
FleetSafe.ai generally acts as a data processor on behalf of fleet operators (our customers), who are the data controllers for driver and vehicle data.
5. Data Sharing and Disclosure
We may share information with:
- Trusted service providers (hosting, analytics, support)
- Group companies and affiliates
- Law enforcement or regulators where legally required
All third parties are required to implement appropriate technical and organisational safeguards.
6. International Data Transfers
Your data may be processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Services
- Meet legal, contractual, and regulatory requirements
- Resolve disputes and enforce agreements
Retention periods may vary depending on customer configuration and legal obligations.
8. Security Measures
We implement appropriate technical and organisational measures to protect personal data, including:
- Access controls and authentication
- Encryption where appropriate
- Secure hosting environments
- Regular security monitoring
No system is 100% secure, but we work continuously to protect your information.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
Requests should be directed to your employer (fleet operator) or to us using the contact details above.
10. Children’s Privacy
FleetSafe.ai is not intended for use by individuals under the age of 16, and we do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website, and the “Effective Date” will be updated accordingly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
FL Global Holdings Ltd
Trading as FleetSafe.ai
Email: privacy@fleetsafe.ai
